Terms and Conditions  

Welcome to Helen OConnor @ Eccentrica Studios website terms and conditions for use. These terms and conditions apply to the use of this website at www.helen-oconnor.co.uk and any other associated designs, products, tutorials and workshops. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.


Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SITE ACCESS AND CHANGES

Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.

CONTRACT

No contract will exist between you and Helen OConnor or the Eccentrica Studio, for the sale of any product unless and until Helen OConnor and or Eccentrica Studio has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card via Stripe. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

Helen OConnor and Eccentrica Studio reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.

PAYMENT

By purchasing on this site you confirm that the Stripe account or credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the Stripe account or credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made by Stripe or via your credit/debit card linked to your Stripe account. Also by any other methods that may be advertised on our website site.

All credit/debit card transactions on this site are processed using Stripe, which is a secure online payment gateway which encrypts your card details in a secure host environment.

The prices payable for ordered goods are as set out in our website in GBP (UK Pounds). Delivery charges will be clearly displayed when selected and included in the total cost.

AMENDMENTS TO TERMS

We may update our published terms and conditions from time to time. You should check this page occasionally to ensure you are aware of any changes to this policy.  If you have any further question about our terms and conditions, please use the contact page or email EccentricaStudio@yahoo.com.

COPYRIGHT / DESIGNER RIGHTS / INTELLECTUAL PROPERTY RIGHTS

All the designs are under copyright and are owned by Helen OConnor Eccentrica Studio.

The copyright includes ownership of all tutorials, kits and workshops and no unauthorized workshops or use of Helen Oconnors work, wirehimo technique designs or displays of Helens work, will be undertaken by third parties without first having written consent from Helen OConnor Eccentrica Studio.

An angel policy has been granted by Helen OConnor for use of her designs, kits tutorials, workshops etc (including wirehimo) as outlined here, This means whatever you make by hand (and has not been mass or mechanically produced) can be sold by the maker.

All other copyright, designer rights and intellectual property rights are in place and owned by Helen OConnor Eccentrica Studio.